We are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. This statement outlines our efforts to enhance accessibility and how you can contact us if you encounter any difficulties.
Our commitment to accessibility
We strive to make our website accessible to people with:
- Visual impairments (e.g., blindness, low vision, colour blindness)
- Hearing impairments
- Motor impairments
- Cognitive disabilities (e.g., dyslexia, autism)
Steps we’ve taken to improve accessibility
- Clear language: We use plain English and avoid jargon to ensure our content is easy to understand.
- Alternative text: All images include descriptive alt text for screen readers.
- Keyboard navigation: Most of our website can be navigated using just a keyboard.
- Logical structure: We use clear headings and a logical structure for easy navigation.
- Resizable text: You can adjust text size in your browser for better readability.
- Colour contrast: We ensure text and background colours meet WCAG AA standards for contrast.
- ARIA labels: Our site uses ARIA labels to improve screen reader accessibility.
- Zoom capability: Pages can be zoomed up to 300% without losing content or functionality.
- Speech recognition: Our site supports navigation using speech recognition software.
- Accessibility testing: We regularly test our site using tools like the WAVE Web Accessibility Evaluation Tool to identify and address barriers.
How to request information in different formats
If you need information in a different format, such as accessible PDF, large print, easy read, audio recording, or Braille, please contact us. We will do our best to provide the information in a format you can access.
Ongoing efforts and areas for improvement
We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle. Accessibility is an ongoing process, and we continually test and update our site to meet these standards. We are aware that some older PDF documents and video streams may not be fully accessible, and we are working to address these issues.
Feedback and contact information
We welcome your feedback on our website’s accessibility. If you encounter any issues or have suggestions for improvement, please contact us using the message us page. We will do our best to assist you and resolve any issues.
Reporting accessibility problems
If you find any accessibility problems not listed here, or if you believe we are not meeting accessibility requirements, please contact us. If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further assistance.
Technical information
Lonsdale Medical Group is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Our website complies with the WCAG 2.1 AA standard, and we are continually improving accessibility.