To book an appointment and for administrative requests (including medical certificates), the best way is to Contact us online
Requests can be sent to us Monday-Friday between 9 am and 5 pm. Once your request is submitted it will be reviewed by a clinician and you will get a response on the same day. If an appointment is requested you will be called by one of our admin team members to arrange your appointment. Please be aware that if you submit a request after 5pm it will not be reviewed until the next day.
If you need more urgent help you can call us or if we are closed please visit NHS 111 online or call 111. In the case of an emergency please call 999
For regular repeat medication requests, we recommend you use Patient Access
Once set up this will link directly to your regular repeat medications. This can only be used for requesting repeat medications, not for acute or one-off medications
You can also use our online contact form for medication requests but you will have to manually enter your medications into this form.
Once processed we send your prescriptions direct to your chosen pharmacy instead of printing them out, so the pharmacy can get them ready for you without having to take the prescription along. All you have to do is ask the doctor, the receptionist, or at the pharmacy. You can change your nominated pharmacy at any time.
It is still important to see you from time to time to make sure all of your monitoring checks are up to date, so please take note of the messages we send that the pharmacist will pass on to you.
We run a weekly, award-winning “Wellbeing Cafe session” on Wednesdays 11-1pm, combating isolation and loneliness, and bringing people and carers together for music, singing, conversation, hot drinks, and good food. We have been lucky to have regular sessions with Jessica Paton, a well-being coach, and many local musicians from the community including our own in house lead musician and singer Oscar, musicians from the Royal Albert Hall, Jazz singer Maxine Scott and guitarist Jason Ansere, Irish and celtic flute and pipes (Video Flute). We have had the cafe filled with the scent of locally grown flowers with Flower Friends, a host of presentations from local enthusiasts (beekeepers, birdwatchers, carers, QPAR) and performances from the local primary school and with the wonderful team at Ashford Place
The cafe is run by volunteers and voluntary contributions and is one of the highlights of our week. If you are interested in volunteering, cooking, or playing an instrument/singing please get in touch! we would love to hear from you
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