Lonsdale Medical Group
24 Lonsdale Road, London, NW6 6RR
Telephone: 0207 328 8331 (75+ line available on request)
If you are unwell and cannot wait until we are next open, please call 111.
Quality Improvement Statement
Quality Improvement (QI) is a commitment to continuously improving the quality of healthcare by focusing on the preferences and needs of the people who use the services. It is an evidence-based approach that helps primary care free up time to deliver initiatives and embed new approaches more effectively and efficiently into practice. QI helps GPs to make the most of their systems, organisations, talents and expertise to deliver better outcomes for patients.
In primary care, we don’t have time or resources to spend on things that don’t work, don’t serve our patients, and that could be done more efficiently or effectively. ‘What good looks like’ changes over time and we want to encourage everyone to engage in QI activities on a broader level, irrespective of where they are on the quality spectrum.
At Lonsdale we are committed to constantly reviewing and improving the service we offer our patients and service users.
Some examples of quality improvement we have undertaken include
| Quality Project | Details | Improvements Made/Results |
| Review of Capacity and Demand ( November 2019) | Using the newly purchased Edenbridge Apex and working with a Consultancy Company called Libera, we have reviewed and redesigned.
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| Telephone Triage Detailed Audit ( October 2019) | Our FY2 GP Trainees undertook a detailed audit of the patients |
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| End of Life Care ( Ongoing ) |
Opening Times
- Monday
08:00 to 18:30
GP extended hours service until 8pm: pre-booked only - Tuesday
08:00 to 18:30
GP extended hours service until 8pm: pre-booked only. - Wednesday
08:00 to 18:30
GP extended hours service until 8pm: pre-booked only - Thursday
08:00 to 18:30
GP extended hours service until 8pm: pre-booked only - Friday
08:00 to 18:30
GP extended hours service until 8pm: pre-booked only - Saturday
09:00 to 15:00
Pre-booked Nurse and HCA appointments and GP Extended hours Hub service: pre-booked only - Sunday
CLOSED
Remote GP morning service: pre-booked only
