Prescriptions

Request a repeat prescription

Repeat prescriptions are medications you need to continue on a regular basis, so you are not required to see a doctor every time it is prescribed.

Order your repeat prescription using the NHS app

The easiest way to order your repeat prescription is with the NHS app.

  • Order anytime, without calling the surgery.
  • Choose or change your pharmacy to suit you.

Download the app below or use the same service on the NHS website.

If you prefer to order your prescription in person

  • Ask your pharmacy to help you place the order.
  • Please allow 2 working days (48 hours) for your medicine to be ready.
  • We cannot take requests by email, as this is NHS guidance.

Medication reviews

  • If you take repeat prescriptions, you need a review once a year.
  • A GP or pharmacist will do this.
  • Your next review date is shown on your prescription slip.

Emergency prescription requests

If you have run out, or are about to run out, of important medicine you need urgently, please use our Health request form.

When using eConsult:

  • Select “I have an admin request”
  • Say you have an emergency prescription request
  • Tell us what medicine you need

A member of our team will review your request the same day.

They may need to contact you to discuss it further.

Examples of urgent medicines include:

  • Insulin
  • Adrenaline pens
  • Contraceptive pills
  • Anti-epilepsy medicine
  • Steroids
  • Inhalers

At weekends, contact your pharmacy or call NHS 111.

For more advice, visit NHS Choices.

Got a question about prescriptions?

Find answers to common queries about ordering repeat prescriptions, processing times, and how to request medication.

The easiest way is with the NHS app.

  • Order anytime without calling the surgery
  • Choose or change your pharmacy
  • Download the app or use the NHS website

You can also:

  • Ask your pharmacy to order in person
  • Allow 48 hours for medicines to be ready
  • Remember: we cannot take email requests (NHS guidance)

We prepare repeat prescriptions within 48 hours, often faster.

Using the NHS app can make it quicker.

If you run out of important medicine, send us an eConsult.

At weekends, contact your pharmacy or call 111.

Yes. If you’re travelling, we can give up to 3 months’ supply for stable conditions

For some high-risk medicines, we may give less for safety.

If you’re away for more than 3 months, you’ll need to register with a local doctor.

We’ll give you enough to get started.

A dosette box is a container with sections for days and times.
It helps you remember to take the right medicine at the right time.

Can I get a dosette box?

Not all medicines can go in a dosette box, and they are not always free.

Your community pharmacist will check if you need one. They will ask about:

  • Your medicines
  • Your eyesight
  • Your ability to open containers
  • Your memory

This helps them decide if you need extra support.