You and your general practice
We know it can sometimes be confusing to get help from your GP practice. To make things easier, the NHS has made a simple guide called “You and Your General Practice.”
The guide explains what you can expect from us and how to get the help you need. It includes:
- What happens when you ask for an appointment
- Who you might see or speak to
- How to use online services
- What to do when the practice is closed
- How to give feedback or tell us if something is wrong
The guide uses clear, easy words to help everyone understand how things work.
Your GP Practice, Working Together to Keep You Healthy
The guide also shows how we can work as a team. When you know how our services work, it helps us give you the right care. We are here to support you and want you to feel confident when you need help.
You can read the full guide on the NHS England website.