We want to keep your information safe.
This page explains what we do with your information.
Why we keep information
- We keep records about your health and care.
- This helps us give you the best treatment.
- We may also get information from hospitals or other NHS services.
What we keep
- Your name, address, date of birth, and next of kin
- Notes from appointments and test results
- Letters from other health professionals
How we keep it safe
- Your records are locked and secure
- Only staff who are allowed can see them
- We follow NHS rules to protect your privacy
How we use your information
- To give you good care
- To check the quality of our services
- To invite you for health checks and screening
- Sometimes for planning or research (your name is removed)
Sharing your information
- We may share with hospitals, social care, or other NHS staff who look after you
- We only share when needed for your care, or if the law says we must (for example, to keep you or others safe)
Your rights
- You can see your record
- You can ask us to fix mistakes
- You can ask how your data is used
- You can say no to some uses of your data (this may affect your care)
- You can complain if you are not happy
Contact us
If you have questions about your information, please contact:
Lonsdale Medical Centre
24 Lonsdale Road, London NW6 6RR
Tel: 0207 328 8331
Data Protection Officer
Dr Ernest Norman-Williams – nwl.infogovernance@nhs.net
If you are still unhappy, you can call the Information Commissioner’s Office (ICO) on 0303 123 1113 or visit www.ico.org.uk.
For our more detailed privacy policy please see here.