Lonsdale Medical Group

Lonsdale Medical Group

Lonsdale Medical Centre |24 Lonsdale Road, London, NW6 6RR | It's 4:39 PMSorry, we're closed - for medical problems that cannot wait until the next week day call 111

Blessing Site |307 Kilburn Lane, Queen's Park, London, W9 3EG | It's 4:39 PMSorry, we're closed - for medical problems that cannot wait until the next week day call 111

NHS

Telephone: 020 7328 8331

admin.lonsdale@nhs.net

Repeat Prescribing Policy

The safety and wellbeing of our patients is paramount. 

  • Please note this service is only for medications that have been approved to be given to you without seeing the Doctor. All medications require a face to face or telephone review at least once a year. You may also be required to have some tests such as blood tests or a blood pressure check
  • We recommend and encourage patients to sign up to the Patient Online Access system to order medications. Patient Online Access
  • We are constantly reviewing your medications in line with current guidance and updates and we may contact you if it is in your best interests to change or adjust your medications.
  • Some medicines cannot go on “repeat” and must stay as “acute” medicines – these are usually ones that need to be reviewed regularly (eg oral nutritional supplements such as fortisips) or that need special monitoring (eg methotrexate or warfarin).
  • Please allow at least 3 working days to order your pre-approved prescription
  • Urgent prescription requests can be made at the Practice or directly at your pharmacy.
  • If you are unable to use the Patient Online Access System then your request must be in writing to the Practice via e mail or in person unless you are on our housebound register.

We encourage all our patients to use the Electronic Prescribing Service and Save the Trees! You can have your prescription sent electronically to the Pharmacy of your choice. Sign up at your local pharmacy or in the Practice.

How can you help us?

  • By coming in for regular medication reviews when required.
  • By responding to any requests that we put on your script: for example blood tests/ BP measurement etc.
  • By attaching copies of blood tests required before a script can be issued ( for example INR with warfarin). Please ask a member of the reception team if any queries about this.
  • By telling us about changes in medication from other sources, for example consultants. Usually we get correspondence about this but sometimes there can be a time delay between your attendance at clinic and us getting information. If you have written confirmation about changes, please do not hesitate to let us know.
  • By telling us when you do not wish to take a medication/ side effects are intolerable. We are happy to discuss this and would like to make decisions about medications jointly with you.
  • Ordering your medication on time. If it is very early (more than 2 weeks before due) or late, we may need to discuss this with you.

What we could do better?

  • Try to ensure your medications are synchronised so you are not having to order different medications at different times. Please ask reception for a form to help set this up and attach it to your next script request. Alternatively, you can book an appointment to sort this out but you will need to bring all your medications with you.
  • If you are stable on your medications we could set up prescriptions that last 3 months but please note this is not possible for all medications.
  • Listen to your needs- please put written comments in our ideas welcome box.

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Lonsdale Medical

  • Monday
    07.30- 18.30
  • Tuesday
    07.30- 18.30
  • Wednesday
    07.30- 18.30
  • Thursday
    07.30 - 18.30
  • Friday
    07.30 - 18.30
  • Saturday
    Closed
  • Sunday
    Closed

Blessing Site

  • Monday
    09.00 - 17.00
  • Tuesday
    09.00 - 17.00
  • Wednesday
    09.00 - 17.00
  • Thursday
    09.00 - 17.00
  • Friday
    09.00 - 17.00
  • Saturday
    Closed
  • Sunday
    Closed