Patient Online Access

We have enabled a service for patients to access an online service to order repeat prescriptions, book appointments and access a summary of their health record. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details by a member of the Reception Team, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.

Please complete this form and e mail to Reception with a picture of some photo ID – we have adapted our processes due to the Covid pandemic.

Please note we do not offer online access to anyone under the age of 16 

Lonsdale Medical Centre-Online-Access-Request-Form

Please note, It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you are a new patient who has joined us after April 2019 you will have retrospective access as standard to your health record once you complete the checks and sign up.

Here are some information leaflets that may be if interest

young-peoples-access-to-gp-online-services

pat-guid-protecting-your-records

pat-guid-need-to-know

pat-guid-give-employed-carers-access

pat-guid-give-another-person-access