Patient Online Access

We have enabled a service for patients to access an online service to order repeat prescriptions, book appointments and access a summary of their health record. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details by a member of the Reception Team, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.

Please complete the respective form(s) and email our administrative team admin.lonsdale@nhs.net or hand in person. 

Lonsdale-Medical-Centre-Online-Access-Request-Form (1) (1)

Proxy access for a child 0-11 years

proxy access patients aged 11-16 years (goes with consent letter)

Child Proxy consent letter over 11 years

Consent Policy to discuss Medical records (2)Proxy access for Parents

Please also ensure you read our post on health calculators that you may see on your health records. Frailty Index and Other Calculators

Please note, It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you are a new patient who has joined us after April 2019 you will have retrospective access as standard to your health record once you complete the checks and sign up.

Here are some information leaflets that may be if interest

young-peoples-access-to-gp-online-services

pat-guid-protecting-your-records

pat-guid-need-to-know

pat-guid-give-employed-carers-access

pat-guid-give-another-person-access