Lonsdale Medical Group
24 Lonsdale Road, London, NW6 6RR
Telephone: 0207 328 8331 (75+ line available on request)
24 Lonsdale Road, London, NW6 6RR
Telephone: 0207 328 8331 (75+ line available on request)
If you are unwell and cannot wait until we are next open, please call 111.
Other locations:
Blessing Medical Centre, 307 Kilburn Lane, London W9 3EG
Blessing Medical Centre, 307 Kilburn Lane, London W9 3EG
Complaints Procedure
We would much rather try and resolve any issue you have quickly: if you are unhappy with an aspect of our service or your care please either speak to one of the reception team, or email: complaints.lonsdale@nhs.net or use the online link on the website (Feedback Form). These are all monitored by our practice manager Michelle Reilly and our operations manager Natalie Khelifi If they possibly can they will fix things as soon as possible, often this can be resolved with a conversation and by putting you in touch with the right member of the team to help, rather than it escalating to a more formal complaint.
Our formal complaints policy is below:
Opening Times
- Monday
08:00 until 18:30
GP extended hours service until 8pm: pre-booked only - Tuesday
08:00 until 18:30
GP extended hours service until 8pm: pre-booked only. - Wednesday
08:00 until 18:30
GP extended hours service until 8pm: pre-booked only - Thursday
08:00 until 18:30
GP extended hours service until 8pm: pre-booked only - Friday
08:00 until 18:30
GP extended hours service until 8pm: pre-booked only - Saturday
09:00 until 15:00
Pre-booked Nurse and HCA appointments and GP Extended hours Hub service: pre-booked only - Sunday
CLOSED
Remote GP morning service: pre-booked only
