Lonsdale Medical Group

24 Lonsdale Road, London, NW6 6RR

Telephone: 0207 328 8331 (75+ line available on request)

admin.lonsdale@nhs.net

24 Lonsdale Road, London, NW6 6RR

Telephone: 0207 328 8331 (75+ line available on request)

admin.lonsdale@nhs.net

We're open

Other locations:

Blessing Medical Centre, 307 Kilburn Lane, London W9 3EG

Blessing Medical Centre, 307 Kilburn Lane, London W9 3EG

Macmillan Coffee morning Wednesday 30th November from 10am at the Lonsdale Medical Centre: please come!

Complaints Procedure

We would much rather try and resolve any issue you have quickly: if you are unhappy with an aspect of our service or your care please either speak to one of the reception team, or email: complaints.lonsdale@nhs.net or use the online link on the website (Feedback Form).  These are all monitored by our practice manager Michelle Reilly and our operations manager Natalie Khelifi If they possibly can they will fix things as soon as possible, often this can be resolved with a conversation and by putting you in touch with the right member of the team to help, rather than it escalating to a more formal complaint. 

Our formal complaints policy is below:

Complaints Policy Lonsdale Medical Group

Pohwer-complaints-advocacy-Brent (1)

Opening Times

  • Monday
    08:00 until 18:30
    GP extended hours service until 8pm: pre-booked only
  • Tuesday
    08:00 until 18:30
    GP extended hours service until 8pm: pre-booked only.
  • Wednesday
    08:00 until 18:30
    GP extended hours service until 8pm: pre-booked only
  • Thursday
    08:00 until 18:30
    GP extended hours service until 8pm: pre-booked only
  • Friday
    08:00 until 18:30
    GP extended hours service until 8pm: pre-booked only
  • Saturday
    CLOSED
    GP Extended hours Hub service 9-5pm: pre-booked only
  • Sunday
    CLOSED
    Remote GP morning service: pre-booked only
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