Lonsdale Medical Centre

24 Lonsdale Road London NW6 6RR

Telephone: 0207 328 8331 (75+ line available on request)

If you are unwell and cannot wait until we are next open, please call 111

Complaints Procedure

We would much rather try and resolve any issue you have quickly: if you are unhappy with an aspect of our service or your care please either speak to one of the reception team, or email: admin.lonsdale@nhs.net.  These are monitored by our practice manager Michelle Reilly and can often be resolved with a conversation and by putting you in touch with the right member of the team to help, rather than it escalating to a more formal complaint. 

Our formal complaints policy is below:

Complaints Policy Lonsdale Medical Group

Pohwer-complaints-advocacy-Brent (1)

Opening times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    09:00am to 03:00pm
    pre-booked only
  • Sunday
    CLOSED
NHS A-Z Conditions
Find Local Services