e-Consults – Consult your Doctor Online Monday 08:00 – Friday 18:30.

Lonsdale Medical Group, along with many other GP Practices within our Primary Care Network selected PATCHs as their choice of a new and easier way for patients to communicate with the surgery. Sadly, due to technical issues with PATCHs; all GP Practices have collectively decided to revert back to e-Consults pending PATCHs’ issues are resolved. We apologise for any inconvenience this may cause. If you have created an account, please note that this will remain active for when PATCHs is reinstated. 

In the meantime, patients can safely complete an e-Consult as per normal; Monday-Friday 08:00-18:30

Please visit our home page, and click on the e-consult link to submit your request.

Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential, and forms are reviewed by a GP or Pharmacist.

Simply answer questions about your symptoms online, and the practice will get back to you with general advice or signposting, a telephone consultation or, if necessary, we’ll get you booked in for an appointment.  You can also use the system to send administrative queries if you have a question relating to test results, fit note requests, letters, medical reports or have a general enquiry.

If you need help outside these times please contact  https://111.nhs.uk/