How is Your Practice Performing?

At Lonsdale, we regularly measure our operations to ensure that we are meeting the needs of our patients. With NHS GP Practices receiving around £120 per patient registered per year, how Practices use that money and provide a service to patients is increasingly important to patients.

This page will be regularly updated by the Practice to help patients feel assured that their Practice is performing well. 

COVID pandemic Update April to June 2020

Number of Appointments March 2020

Appointment Numbers are always a hot topic both for patients and our CCG, so we use a system called Edenbridge Apex to help us look at our demand and capacity. 

Although there are no standard requirements, the widely used standard of 72 appointments per 1000 patients detailed in the BMA report Safe working in General Practice. Safe working in general practice – BMAhttps://www.bma.org.uk › 20160684-GP-safe working-and-locality-hubs

At Lonsdale  ( as of March 2020) we offer an average of 128.5 appointments per 1000 patients for all clinicians and 108 prescriber appointments.

Below is a snapshot of our Edenbridge Apex package.